Entertainment at CQ999 should always be fun, never stressful. We believe responsible gaming is not just a policy — it is a genuine commitment to every member. Your well-being and your family's happiness are our highest priority.
We put you in full control — so gaming stays fun and never becomes a burden.
Set your own maximum deposit limit on a daily, weekly, or monthly basis.
Set a session length in advance and get automatically logged out when time is up.
Temporarily suspend your account for a set period, whenever you need to.
View and review your full betting and deposit history at any time.
Get an instant notification when you reach a set loss amount or exceed a set time limit.
Strict age verification ensures only players aged 18 and above are allowed to play.
When online gaming or betting shifts from entertainment to habit or addiction, it stops being fun — and starts affecting your finances, relationships, and mental health. CQ999 believes responsible gaming is a mindset where players stay aware of their limits and never put gaming above life's other responsibilities.
Responsible gaming at CQ999 means knowing when to stop, playing within your budget, and not chasing losses with bigger bets. We want you to walk away with a smile after every session — win or lose.
Our platform includes several built-in tools to help you build healthy gaming habits. But your greatest tool is your own awareness. Keep the following in mind:
Responsible gaming at CQ999 is not an obligation — it is the best way to keep your gaming experience enjoyable for the long term.
People often fail to notice when their gaming habits are becoming a problem. CQ999 wants to give you a chance to check in with yourself. If you answer "yes" to more than three of the questions below, consider seeking help.
Are you spending more than your set budget?
Are you placing bigger bets trying to win back what you've lost?
Do you get irritated or angry when asked to stop gaming?
Are you neglecting family or work because of gaming?
CQ999 puts you in full control of your gaming experience. You can access these tools anytime from your Account Settings — no approval needed. Everything is instant and completely confidential.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing your limit takes effect immediately; increasing it takes effect after 72 hours.
Set a session reminder from 15 minutes up to 4 hours. When the time is up, you will see an alert on screen and have the option to stop playing.
Your session will automatically end once you reach a set loss amount, protecting you from chasing losses in the heat of the moment.
Take a break from gaming for 24 hours to 6 weeks. No deposits or betting will be permitted during this time.
Lock your account for a period of 6 months to 5 years. This decision cannot be reversed — it is a serious step.
A pop-up will appear periodically asking: "How long have you been playing?" This helps keep you aware of your session.
See the table below for details on each limit type, how it works, and what it covers. Setting limits is completely free and can be done at any time.
| Limit Type | Duration | Effective Time | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant (Decrease) | 72-hour wait to increase |
| Loss Limit | Daily / Weekly / Monthly | Instant (Decrease) | 72-hour wait to increase |
| Session Time Limit | Every Session | Instant | Changeable at any time |
| Cooling-Off Period | 24 Hours – 6 Weeks | Instant | No changes before the period ends |
| Self-Exclusion | 6 Months – 5 Years | Instant | Non-Reversible |
Log in to your CQ999 account → Profile → Responsible Gaming → select your preferred limits. For any issues, reach us via live chat.
Self-exclusion is the decision you make when you recognize that you need a break. It is not a sign of weakness — it takes courage and maturity. cq999 has made this process as simple and confidential as possible.
Temporarily deactivate your account for anywhere between 24 hours and 6 weeks. Your account will reactivate automatically when the period ends.
6 months to 5 years. Once this decision is made, it cannot be cancelled before the period expires.
Once submitted, you will not be able to log in to your account or place any bets or deposits.
All promotional emails and SMS messages will be stopped.
Any balance in your account will be kept safe and returned to you once the period ends.
To reactivate your account after the period ends, contact customer support and complete a cooling-off period.
Do not attempt to open a new account while self-exclusion is active. Our system will detect it and the new account will be closed.
No one under 18 is permitted to create an account or play on CQ999. This is not a technicality — we take the protection of minors genuinely seriously.
Age is verified at registration using a national ID card or passport.
Identity and age re-verification is required before any withdrawal.
Parents can use filtering software on their child's device.
Gaming addiction is a real issue, and reaching out for help takes courage. CQ999 is committed to connecting you with the right resources.
Our trained customer support team is available 24/7. Share your concerns via live chat — complete confidentiality is guaranteed.
Email: [email protected]
Seek help from a psychologist or counselor to overcome gaming addiction. Many organizations in Bangladesh offer these services free of charge or at low cost.
National Mental Health Helpline: 16789
Responsible gaming at CQ999 is more than a policy on paper. Our entire team is trained to recognize signs of problem gambling and provide the right support when needed. We are here for you — in the game and beyond.
Activating safe gaming tools on your CQ999 account takes just a few minutes.
Log in to your CQ999 account and click the profile icon in the top menu.
Go to "Responsible Gaming" under "Account Settings".
Set deposit, loss, or session time limits however you prefer.
Click the Save button — your limit will take effect immediately.
Answers to the most common member questions about CQ999's responsible gaming policy.
Join CQ999 and use our safe gaming tools to play at your own pace and within your own budget. Your protection is our responsibility.